Head Office: 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG | Tel: +44 (0)115 984 9940 | Contact Form

Health and safety training including construction, fire safety and environmental courses. Fully accredited by NEBOSH, IOSH, City and Guilds and ConstructionSkills

Achieving Behavioural Change

A ConstructionSkills (CSkills) Accredited Course


The CSkills Achieving Behavioural Change (ABC) course is designed to provide delegates with an understanding of how attitude, behaviour, communication and worker engagement at all levels can help prevent the chances of accidents occurring.

The course was originally developed to provide training on the benefits of adopting behavioural change for all contractors who worked on the Department for Work and Pensions (DWP) and Jobcentre Plus (JCP) refurbishment programme. This project's primary aim was for contractors to undertake their designated tasks in a safe and proactive manner. This was defined as the determination and belief that no one should be injured or suffer ill-health whilst performing their work activities. Everyone wishing to work on these sites was expected to attend the one-day ABC course. The course is in line with the existing ACoP and Guidance for the Construction (Design and Management) Regulations 2007, which links to other legislation in requiring cooperation and co-ordination.

Aims and Objectives

The aims and objectives of the course are:

  • List the basic legal health and safety duties of employers and employees
  • Define hazards, risks and control measures
  • List possible causes of accidents
  • Appreciate the link between attitude and behaviour
  • Appreciate the costs of poor safety performance
  • Appreciate the benefits of good safety performance
  • Putting ABC into practice using the STAARR and TASK card

  • Project Achievements

  • Accident Incident Rate (AIR) nearly 10 ten times lower than the construction industry average
  • Cost savings of 24% over the 2003 projections
  • Quality of finished product that exceeded client expectations
  • Over 900 projects completed without one claim and / or trade dispute
  • Over 10,000 operatives, supervisors and managers trained on the course
  • Regional contractors who have changed the way they work
  • Exemplary standards encouraging continuous improvement by worker involvement
  • Over 1.6m working hours without a RIDDOR accident

  • Who Should Attend?

    For this course to be successful it is important that attendees come from all levels within an organisation i.e. managers, supervisors and operatives.

    Course Material

    Each delegate will be issued a workbook and supporting material such as STAARR and TASK cards to assist them both during and after the course which will contain information, guidance and forms to assist workers. The course is designed to be interactive, allowing delegates the opportunity to develop their skills and knowledge with the support of the course tutor.

    Course Tutors

    Our health and safety consultants are qualified and experienced professionals with a background in construction site health and safety. All of our health and safety training consultants hold professional membership of the chartered Institution of Occupational Safety and Health (IOSH), a training qualification and are registered ConstructionSkills (CSkills) trainers.


    The Achieving Behavioural Change course is delivered over one day.

    Assessment and Certification

    During the course activities are undertaken in groups and delegates are constantly assessed by the tutor. At the conclusion of the course delegates are required to undertake a short multiple choice assessment. Those who successfully complete the assessment are awarded the ConstructionSkills (CSkills) Achieving Behavioural Change Certificate.

    Upcoming Courses

    Unfortunately the CITB Achieving Behavioural Change course is not currently scheduled as an open course. If you have a need for this course please call us on 0115 984 9940 or contact us online as we may be able to schedule one for you, or run it in-house.