The Conflict Management course is aimed at employers with direct client interaction or those with responsibility for employees with direct client interaction, and is ideal for all public facing workers who may come across conflict in their roles.
The Conflict Management course will cover:
Each delegate will be issued with a workbook to assist them both during and after the course which will contain information, guidance and forms. The Conflict Management course is designed to be interactive, allowing delegates the opportunity to develop their skills with the support of the course tutor.
Our health and safety consultants are qualified and experienced professionals with an appropriate background in this topic. All consultants are experienced in delivering engaging health and safety training, and hold professional membership of the chartered Institution of Occupational Safety and Health (IOSH).
This course is delivered over one day.
Delegates will be awarded a certificate of attendance upon successful completion of the course.
Unfortunately this course is not currently scheduled as an open course. If you have a need for this course, please call us on 0115 984 9940 or contact us online as we may be able to schedule it for you, or run it in-house at your premises.
In-house and Bespoke Courses
This course is primarily delivered in-house at your premises. The course content can be tailored to your specific requirements, taking into account the specific dangers and working practices of your particular company and industry. It can also be combined with one or more other courses to create a truly bespoke training programme for your employees.
For more information please call 0115 984 9940 to discuss the options available to you, or send us an online contact form with a description of your training requirements.
These courses form the basis for our in-house training programmes. The courses can either be run as they are if the outline is exactly what you want, or can be be modified to suit the individual requirements of your organisation. Two or more can also be combined to tailor a bespoke training session for you.
Please click on a course title to find out more about what each one entails: